Privacy Policy and Cookie Policy
Last Updated: October 24, 2025
Introduction
This Privacy Notice is provided by XINDA ARK TRADING CO., LIMITED (“qalibmobile,” “we,” “our,” or “us”) to describe the Personal Information (defined below) that we collect in relation to your access and use of the Services, how we use it, with whom we share it, and the choices available regarding our use of the information we collect. We also describe the measures we take to protect the security of the information and how to contact us about our privacy practices. If you do not agree with this Privacy Notice, do not access or use any part of the Services or register for an account. Any terms not defined below have the definitions set out in our Terms of Use.
Updates to this Notice
We may update this Privacy Notice based upon evolving laws, regulations and industry standards, or as we may make changes to our business, including the Services. We will post changes to our Privacy Notice on this page and encourage you to review our Privacy Notice when you use our Services to stay informed. If we make changes that materially alter your privacy rights, we will take appropriate measures to inform you, consistent with the significance of the changes we make. If you disagree with the changes to this Privacy Notice, you should discontinue your use of the Services.
Children
You must be at least 18 years old to use the Services. The Services are not directed to or intended for use by minors. If you are under 18, do not use or provide any information through the Services. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at the information included below.
Personal Information We Collect
Information You Provide Us
We collect certain information from you by which you may be personally identified, such as your name, last name, email address, phone number, and address (“Personal Information”) when you use our Services. We do not collect sensitive information, as defined under applicable law.
You may opt-in to receive SMS notifications from us in order to receive order updates and marketing information. SMS notifications will only be sent to you to fulfill the purpose for which you have shared your phone number with us. We only share your phone number with third party services that help us send SMS notifications to you. You may opt-in to our SMS delivery services by entering your phone number when prompted at check-out, or by sending a message to the phone number specified on the SMS notice included in our website.
Information We May Automatically Collect
When you visit our Site and use our Services, we and third parties, including Facebook, Google, Microsoft, and others, may automatically collect certain information about your device, including information about your web browser, IP address, and time zone by using cookies and similar technologies. Additionally, as you use our Services, we may collect information about the individual web pages and services that you view, what websites or search terms referred you to our Services, and information about how you interact with the Services.
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. We may use advertising services such as Google Analytics, Facebook/Meta Pixel, and others.
Our Services use cookies to help keep track of items you put in your shopping cart including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS.
For more information on the options provided by our advertising partners please see below:
Google: https://adssettings.google.com
Facebook: https://www.facebook.com/about/ads
Personal Information Collection Summary
| Category | Examples | Collected |
|----------|-----------|------------|
| A: Identifiers | Name, email, IP address, etc. | YES |
| B: Personal information categories | Name, address, phone, etc. | YES |
| C: Protected classification characteristics | Age, gender, etc. | YES |
| D: Commercial Information | Purchase history | YES |
| E: Biometric Information | Not collected | NO |
| F: Internet or similar network activity | Browsing history | YES |
| G: Geolocation Data | Not collected | NO |
| H: Sensory Data | Not collected | NO |
| I: Professional information | Not collected | NO |
| J: Education information | Not collected | NO |
| K: Inferences from personal information | Preferences, behavior | YES |
How We Use Your Personal Information
We use the Personal Information we collect from you in the following ways:
To provide and maintain the Services;
To provide customer service;
To manage third-party service providers;
To manage your account;
To personalize your experience;
To process transactions;
To communicate with you, including marketing;
To screen for risks and fraud;
To optimize our Services;
To comply with legal obligations;
To establish, exercise, or defend legal claims.
We use Cookies and similar technologies to:
Authenticate you and protect your account;
Remember user preferences;
Enable social media plugins;
Deliver and measure advertising;
Analyze traffic and trends.
Sharing Your Personal Information
We may share your Personal Information with affiliates and third parties to facilitate services they provide to us, such as data analysis, payment processing, order fulfillment, and IT management.
We may also share information to comply with legal obligations, respond to lawful requests, or protect our rights.
In the event of a corporate transaction (e.g., merger, sale of assets), Personal Information may be transferred as a business asset.
We may use and share non-personally identifiable and aggregate information for lawful purposes, including advertising and business improvement.
Data Security
We are committed to protecting the security of your Personal Information. We use technical and organizational measures to protect your data. If you make purchases through the Services, we use third-party payment processors that comply with PCI-DSS standards.
You are responsible for maintaining the security of your account credentials. Unauthorized access to secure areas is prohibited. We may suspend your use of the Services if we detect a security breach.
While we strive to protect your information, we cannot guarantee absolute security. Any transmission of Personal Information is at your own risk.
Data Retention
We retain your Personal Information for as long as we have a business relationship with you. Your personal data will be deleted or anonymized within 7 years after your last activity. We may retain account and order information for up to 7 years after your last transaction. Anonymized and aggregate information may be retained indefinitely.
Your Data Privacy Rights
Depending on your state of residency, you may have the following rights:
Right to Know
Right to Access
Right to Delete
Right to Correct
Right to Opt-Out of sharing for targeted advertising
Right to Data Portability
To exercise these rights, submit a Verifiable Consumer Request to support@qalibmobile.com with the subject line “Verifiable Consumer Request.” Include your state of residency in your email.
Do Not Share My Personal Information (Right to Opt-Out)
To request that we do not sell or share your Personal Information for targeted advertising, please click here (or provide an alternative method). Note that not all disclosures constitute a “sale” or “share” under applicable laws.
Non-Discrimination
We will not discriminate against you for exercising your privacy rights. We do not charge a fee to process requests unless they are excessive or unfounded.
Notice of Financial Incentive
We may offer incentives (e.g., discounts) to consumers who share their personal information with us. Participation is voluntary and subject to program terms. You may opt-out at any time.
Contact Us
If you have any questions or concerns about this Privacy Notice, please contact us at:
**Email:** support@qalibmobile.com
**Company:** XINDA ARK TRADING CO., LIMITED
**Website:** qalibmobile.com